If you cannot connect to the computer, you … The printer has a one year limited on-site warranty. Check to see that your router is working properly. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options. It is a lot simpler than it may sound. Tap Forget this device. One of the things that may solve the problem when Bluetooth not connecting is to forget a device and pair again. Set up your router using Apple's recommended settings, and make sure that all Wi–Fi routers on the same network use similar settings. Learn about potential sources of Wi-Fi and Bluetooth interference. Using your computer or mobile device, connect to your home network and try accessing the internet by launching a public website like www.roku.com. If you do not get the No Passkey option, try to enter 0000 as a passkey by using your keyboard. Tap Bluetooth. Find the one you can’t connect with and tap on the info button (i). To fix this problem for the future, click here to update your So Connected profile. You may not have entered your birthday into the So Connected sign up form or you may have entered your birthday into the So Connected sign up form after your birthday occurred. Working on the kitchen? Can I hook up a Bluetooth speaker to a laptop that has no Bluetooth reception? No, this is not possible. If you are prompted for a passkey, select No passkey. Learn how to restart your Xfinity X1 TV box as well as how the guide, settings and recordings will be impacted. If you’ve got working Wi-Fi but your wired ethernet connection is not working, the first thing to do is turn off the Wi-Fi. This week: how to find a semi-regular hookup – and avoid scary messages It may not appear at all in the list of available printers, or you might get a message that Windows can't connect to it. Community Answer. A Microsoft Bluetooth mouse does not require a passkey to connect to the computer. Try finding it on your laptop and troubleshooting it; it may need to be turned on. How to easily hook up a gas stove and/or oven safely. If you do not know the correct password, review the tips for locating your wireless network password. Here is what you need to do: Go to Settings. If you didn’t receive your birthday coupon, one of several things may have happened. Most laptops do come with Bluetooth, however. The first steps would be to make sure of the basics. An incredibly ambiguous phrase that drives me absolutely insane when people use it. You will see the list of Bluetooth devices. Swipe Right is our advice column that tackles the tricky world of online dating. Learn about other ways to connect to the Internet. If the speaker connects via Bluetooth, then the laptop needs to have Bluetooth as well. If you're using a dual-band Wi-Fi router, make sure that both bands use the same network name. 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